Store Terms (refunds, returns, etc…. Supplements (except for refrigerated probiotics) that are unopened and in their original condition may be returned for any reason within 14 days of purchase and will be refunded in full minus a 15% restocking fee. Refunds will be issued once we receive the returned products. Unfortunately there is no refund for original shipping costs. Currently we are not able to process international returns.
Often we sell supplements in a bundle as a “Wellness Package” and offer a discount. The entire package (if it contains supplements only) may be returned for any reason within 14 days of purchase and will be refunded in full minus a 15% restocking fee provided that the supplements are unopened and in their original condition. Shipping fees cannot be refunded. Partial Wellness Packages (ie individual supplements or parts of a Wellness Package) may not be returned. Packages that contain probiotics may not be returned.
eCourses and eBooks are final sale.
To return a supplement, please call us at 203-254-9957 or email us at firstname.lastname@example.org and let us know that you will be returning an item.